You might forget to withdraw from a job when something comes up at the last minute, life happens. However, remembering to withdraw in these cases is crucial, because it allows us to open up your slot to another Wonoloer in your community. If you do not attend a job you have committed to, and forget to withdraw in the app, you will be marked as a no-show. A no-show will result in your account incurring 3 breach points, which leads to a permanent limited view of jobs and the removal from all accepted jobs. We want you to succeed on Wonolo. If your account receives 3 breach points, you’ll have an opportunity to complete Wonolo’s Second Chance Program. If you complete the program and pass the accompanying quiz, your limited view of jobs will be lifted. You can only complete the Second Chance Program a single time. To make the most of your experience on Wonolo and avoid issues that could impact your account, get familiar with our Breach of Contract policy. If you are unable to withdraw from a job you have accepted because of reasons beyond your control, please reach out to our Support Team and they will review the case.

We know that things can come up, so if you can't make it to a job, please withdraw as soon as possible via the Wonolo app. Not showing up to a job you accepted and forgetting to withdraw beforehand will heavily impact your account and future earnings, following the Breach of Contract policy. We don’t want to see that happen. Once you withdraw from the job, we'll work on finding another Wonoloer in your community to help fill that opportunity.

Here's how to withdraw from a job:

Select the menu bar in the upper left corner on the app

Select My Jobs

Click on the job you want to withdraw from and scroll to the bottom

Click Withdraw and then confirm